Shipping Policy and Processing Times
We base our shipping charges on the value of your order. To make sure you get the fewest shipments possible,
we will do our best to ship everything to you at once. If we cant and we need to send you more than one shipment,
we will only charge you once for the total value of your order. Here is some other helpful information:
BhavaniDVD strives to process orders for in-stock items within 1 business day of receiving your order. We do not process
orders on Saturdays, Sundays and national holidays.
Orders will be processed and shipped pending credit card authorization. Please refer to our Credit Card Authorization
and Charge policy below.
We cannot ship to P.O. Boxes.
Shipping and Destination Policies
Shipping times are approximate and may vary for reasons beyond BHavaniDVDs control.
A business day is Monday through Friday.
Orders shipped via USPS First Class Mail delivery are delivered Monday through Saturday. Sorry, delivery is not available
on holidays.
Credit Card Authorization and Charge Policy
Orders will be processed and shipped pending credit card authorization.
When you place an order, Bhavanidvd will pre-authorize your credit card to ensure the funds are available.
Pre-authorization charges may appear as if you have been charged. With some credit cards, the funds become unavailable, but
the account is not debited until the order ships.
If the order is canceled for any reason, the time it takes for the hold on your funds to be released depends on the issuer of
the card (usually 2-5 business days).
Product Availability
We always try to ship your order completely. Sometimes, an item becomes unavailable. If this happens while we are
processing your order, we will let you know by sending you an email. We wont automatically make substitutions to your order.
We will cancel the item on your order form, we wont charge your credit card for it, and we will still deliver the rest of
your order.
BhavaniDVD Returns Policy
If you wish to return an item (DVD or DVDs) for a full refund or replacement, you must do so within 14 days from the date
of purchase. Please ensure that any item returned is not damaged in any way. Do not alter or mutilate (e.g. tear up or write
"Void"/ "Cancel", Bad, etc.) any item you wish to return. We will not reimburse you for or replace such items. Also, we
reimburse or accept returns only for unopended DVDs unless the disk are at fault.
When disks are at fault another DVD of same title will be replaced. All items to be returned must be sent to Us by
"Certified" mail to the following address, stating your name, address and proof of purchase:
BhavaniDVD
Attention: Returns
23099, FONTWELL SQUARE
STERLING, VA - 20166
If you do not return the items through "Certified" mail, We cannot guarantee receipt, and therefore, We cannot guarantee
refund or replacement of the items.
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